Community Living

Complaint and Feedback Form

To provide a mechanism and guidelines to assist individuals, family members and the broader general public to lodge a formal complaint or provide feedback. This process is intended as a method of providing better service and quality improvement practice, resolving conflicts and clarifying issues.

Type of Complaint / Feedback:
Risk to person supported / employee?
Reported to:

WHO, WHAT, WHERE, WHEN, WHY.
Include as much information about the complaint as possible. This includes:

  • Dates and Times
  • Where it occured
  • What happened

List any individuals who may have information about the complaint, or who have observed the conduct in question.